Telework Exchange

Track 1:
Technology
Atrium Ballroom A

Session 1-1:
High Tech. Low Cost. Wide Reach.

Objectives

• How to select cost-effective technologies that enable expanded, secure access for remote workers
• Strategies to define and implement practical standards for IT equipment to support telework environments
• How to evaluate technology options for cost, security, and fit within your information architecture
• Understanding the parameters of your agency’s COOP technology requirements to sustain mission essential functions (MEF)
  

Panelists:

Steve Koenig [Moderator]
Director,
Industry Analysis
Computer Electronics Association

Joe Brown
President/co-founder
Accelera Solutions

Michael Dent
Chief Information Security Officer
Fairfax County,
Virginia

Russell Pittman
Chief Information Officer
Federal Deposit Insurance Corporation

Track 2:
Management/Policy
Atrium Ballroom B

Session 2-1:
Managing Smart: Moving Ahead with a Telework Workforce

Objectives

• Success factors for effective agency telework teams, including connecting with labor relations, information technology, and executive management
• How to align agency telework programs with agency business and mission objectives
• How to define eligibility criteria and performance measurement standards that fit your operations
• How to foster collaboration and open communication among teleworkers, peers, and managers
• Proven approaches to move from telework pilot phases to enterprise-wide implementation

Panelists:

Kim Wells [Moderator]
Lead Research Psychologist,
Work/Life/Wellness
U.S. Office of Personnel Management

Danette Campbell
Senior Advisor for Telework
Patent and Trademark Office,
U.S. Department of Commerce

Naomi Leventhal
Director
Deloitte Consulting LLP

Christine Major
Director,
Office of Human Resources
National Institutes of Health,
U.S. Department of Health and Human Services

Objectives

• How to identify bottlenecks in current processes and ways to introduce collaboration tools that support workforce productivity
• Keys to creating and communicating enterprise-wide technology standards for  equipment, bandwidth, and network access and usage
• Essential training and continuing employee education for secure, effective telework programs
• Proven methods to manage network access and infrastructure in emergency situations

Panelists:

Joe Hungate [Moderator]
Principal Deputy Inspector General
Treasury Inspector General for Tax Administration,
U.S. Department of the Treasury

Dinah Cohen
Director
Computer/Electronic Accommodations Program (CAP),
U.S. Department of Defense

Joe Jackson
Chief Customer Services Branch,
Information Technology Services Office
Centers for Disease Control and Prevention,
U.S. Department of Health and Human Services

Peter Ryce
Technical Evangelist,
Acrobat Connect Pro
Adobe

Objectives

• Identify the processes needed for effective teleworkers and managers
• Create and maintain a framework for productive discussions on employee and manager roles and expectations 
• Understand the requirements for a robust and continuous telework training program
• Be prepared to define and respond to continuing workforce training assistance needs
• How to set realistic expectations and define roles and responsibilities when contingency situations arise

Panelists:

Johari Rashad [Moderator]
Director, Workforce Programs Division
Federal Emergency Management Agency,
U.S. Department of Homeland Security

Patricia Connelly
Director Human Resources
U.S. Peace Corps

Ronald Sanders
Senior Executive Advisor
Booz Allen Hamilton

Sharon Wall
Regional Commissioner
Federal Acquisition Service,
U.S. General Services Administration

Objectives

• Understanding your technology architecture and how new tools can impact telework performance
• Establishing effective measures and available tools to monitor your remote infrastructure
• Setting realistic return on investment goals for telework solutions
• Creating consistent parameters and periodic methods to check telework technology performance

Panelists:

Tom Temin [Moderator]
AM Drive-Time On Air Personality
Federal News Radio

Carl Froehlich
Associate Chief Information Officer
End User Equipment & Services,
Internal Revenue Service

Jeff Mohan
Government Executive Director
AT&T Government Solutions

Michael Krieger
Deputy Chief Information Officer/G-6
U.S. Army

Objectives

• Learn how to develop, monitor, and rate telework program performance
• Determine how to implement objective program measurements
• Why effective metrics must be flexible to support dynamic government activities
• Recommended strategies for establishing employee and manager responsibilities for COOP scenarios

Panelists:

Allison Tanner [Moderator]
Executive Officer,
Office of the Chief Operating Officer
Centers for Disease Control and Prevention,
U.S. Department of Health and Human Services

Aaron Glover
Special Assistant to the Director, Manpower, Personnel, and Security
Defense Information Systems Agency,
U.S. Department of Defense

Craig E. Hooks
Assistant Administrator
Office of Administration and Resources Management,
U.S. Environmental Protection Agency

Martin Isaksen
Federal UC Lead
Microsoft Federal